What format should mobile numbers be imported in?

The system identifies the common formats 0 or +27 as the acceptable format for importing mobile numbers. For example, the number 08285000000 can be imported as 8285000000 and the system will automatically assign the +27.

If you’re not copying/pasting the numbers in this format, but are using a CSV file to import mobile subscribers, ensure the mobile column is formatted as text.

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