When contacts are imported to a list, they’re registered in the system as active (‘On’). When messages are sent to the list, the system automatically updates the state of each contact to determine whether the contact should remain active or be updated to inactive (‘Off’).
You can use this request to change the email package a customer is on.
The system identifies the common formats 0 or +27 (country code) as the acceptable format for importing mobile numbers.
You can use this API request to top-up a customer’s email/SMS quota.
Personalisation, embedded images, tracking links, and reads won’t display when you’re sending a preview message as the message is not linked to a specific contact record.
You can use this request to suspend a customer.
This article will guide you through the process of creating an RSVP form, and sending it to your existing contacts.
You can use this request to reactivate a suspended customer.
Learn what tags and interest-based tags are, why they're valuable, and how to use them in the platform.
This FAQ looks at how we calculate the contact scores and ratings.