What format should mobile numbers be imported in?
The system identifies the common formats 0 or +27 (country code) as the acceptable format for importing mobile numbers.
Top-up Customer Email/SMS Quota
You can use this API request to top-up a customer’s email/SMS quota.
Why don’t personalisation fields display when sending a preview message?
Personalisation, embedded images, tracking links, and reads won’t display when you’re sending a preview message as the message is not linked to a specific contact record.
Suspend a Customer
You can use this request to suspend a customer.
How do I create an RSVP form?
This article will guide you through the process of creating an RSVP form, and sending it to your existing contacts.
Unsuspend a Customer
You can use this request to reactivate a suspended customer.
How does contact tagging and interest-based tagging work?
Learn what tags and interest-based tags are, why they're valuable, and how to use them in the platform.
How do contact scores and ratings work?
This FAQ looks at how we calculate the contact scores and ratings.
How do I create a mailto link?
A Mailto Link is a link that opens an email in your default email provider to an email address that you specify in your link, so the user can start typing a response email.
Get Field Definition for the Specified Object
You can use this request to retrieve the definition for a specific object. Submit the name of the object and the system will return the field definitions.