When forwarding, the receiving email client compiles the sent mail. This breaks the styles which in turn breaks the email structure.

The resolution and scaling (DPI) of the machine affect the appearance of the mail. This will make the email appear either zoomed in or zoomed out.

The preview tool we use is a third-party tool. It takes screenshots of the mailer in a specific email client. These screenshots may come from different screen types with different graphics settings.

An average template code can take up to 3 days, including testing. The testing period depends on the template size and amount of styling required.

Yes. Click on the Edit section layout icon and use the options on the left for a background image. 

Each email client has its own font rendering engine. Although they all have a number of default fonts, each font differs between clients.

There are a number of fonts considered safe to use across all devices. These fonts ensure your subscribers see text the same way regardless of device or email client.

If your workflow triggered on Subscription Event, you can manually add the contact to the list connected to the workflow and change the Workflow trigger to apply to ‘All contacts, new and existing’.

Contacts in a workflow will stay in it, and the new trigger will add any other contacts that meet the new criteria.

When you pause a workflow, no new contacts will be added to the workflow and contacts already in the workflow won’t flow through it. Everything will pause.