Transactional voice broadcasts enable you to send personalised text-to-speech messages to your contacts via API in response to their actions on another platform.

Transactional Voice Dashboard

The transactional voice broadcasting dashboard shows you:

  • Your API settings. Use these on the platform of your choice.
  • An overview of your transactional call history. This shows you:
    • How many calls have been made in the last 30 days
    • What percentage of calls were answered / not answered / failed
Voice Transactional Voice Dashboard

Transactional Voice Reports

To access detailed reports on specific transactional voice broadcasts, click on the blue bar graph icon on the right-hand side of the relevant broadcast.

Voice Transactional Voice Reports Detailed Report

This will bring up a reporting page much like the reports in Voice Broadcasting History. You can also export these reports from this page.

Voice Transactional Voice Reports Detailed Report Overview