Can I upload images in bulk?
Yes, you can bulk upload images during message composition.
Delete the Specified Email
You can use this request to delete an email.
Can I change the colour of linked text?
Yes. When composing an email message, you can insert links to external webpages or mail-to email addresses.
Email Action Call – Send
You can use this request to send an email to your subscribers.
How does dark mode affect the look of my emails?
How Does Dark Mode Affect the Look of my Emails? Some people like to put their email software, apps, and devices in dark mode because it’s easier on the eyes, it reduces screen brightness and saves battery life, it can improve content legibility, [...]
How do I enable / disable SMS on bounce?
How do I enable / disable SMS on bounce? The SMS on bounce feature allows you to send an automated email SMS to contacts whose emails have bounced, asking them to update their contact details in the system. When your contact replies to [...]
Can I paste images into my email?
No, if you copy and paste an image into your email it won’t display when you send the message to your subscribers.
Email Action Call – Resume
You can use this request to resume sending an email campaign after you have paused it. The Pause request is documented separately.
Does the platform’s SMS functionality support two-way communication?
Does the Platform’s SMS Functionality Support Two-Way Communication? Yes, it does. But only in certain countries. Here is the table of countries that support two-way comms. Note about Botswana: Two-way communication is currently not working on the Mascom network, but works across the [...]
Can I preview messages before sending them to ensure 100% accuracy?
Sending a test email to yourself is the closest measure of accuracy to test rendering, but even so, it’s not 100% guaranteed.