What should my ZIP folder contain?
During email composition, you can upload a ZIP file containing all your email elements. For it to work seamlessly, the ZIP folder has to have a specific format.
Subscribe and Unsubscribe Contacts
You can use this request to subscribe or unsubscribe a contact from a specific list. If a particular subscription already exists, the subscription will be updated.
I’m not receiving my own test emails. What do I do?
To test your email, we suggest sending yourself a preview. A preview email is considered a ‘quick send’ because it’s usually delivered quite quickly.
Get Subscription Status for a Contact
You can use this request to retrieve the subscription status of a contact on a specific list.
Why shouldn’t I use a ‘no-reply’ address?
When you’re composing your message, you’ll need to add a ‘from’ email address as well as a ‘reply-to’ address.
Create a New Subscription List
You can use this request to create a new subscription list. Subscription lists are used to send email campaigns to groups of contacts.
What is CSS and how does it affect my emails?
Cascading Style Sheets (CSS) is a design language that defines the layout of HTML documents and is commonly applied to webpages and browser-based content.
Delete a List
You can use this request to delete a specific list.
Can I embed a video in my email?
No, you can’t embed a video in your emails. But, you can share a video-preview image in an email, which links to a video in YouTube or Vimeo.
Empty a List
You can use this request to empty the contacts out of a specific list.