How do I add a department?
To add a new department, hover over your username in the navigation and click My Customers.
Send a Transactional Email
Transaction emails are once-off emails to one or more recipients. You can use this request to send emails up to your defined quota.
Send Transactional Email (Template ID)
You can use this request to retrieve a transactional email with a specific ID.
What is a domain?
A domain name is your website name, e.g.: yourwebsitename.com. It’s the address where internet users access your website.
Get Specified Transaction
You can use this request to retrieve a transactional email with a specific ID.
Send Transactional Email (Track Engagement)
If you are using transactional email templates, you can use this request to insert personalised information into the templates before the emails are sent.
How are email opens tracked?
A transparent tracking image is automatically inserted into the header of all emails. When a contact clicks on a message, either to open it fully or view it in the reading pane, this transparent image gets downloaded.
Personalising Transactional Email Templates
If you are using transactional email templates, you can use this request to insert personalised information into the templates before the emails are sent.
Send Transactional Email (Group Name)
This request will return a subset of all your transactions. You can include the page, count, order, direction, and filter variables to affect the list you receive.
How do I find out what the average unsubscribe rate is for messages?
To get the average unsubscribe rate for all your messages, hover over your username in the navigation and click Account Logs.