The Tracked Attachments feature converts an email attachment to a download link, enabling you to host the attachment in the cloud rather than directly on the email. This feature cancels out most drawbacks associated with attachments, including slower email sending at scale or having your legitimate emails sent to the bin by spam filters. Tracked Attachments is especially useful when sending business-critical messaging like account statements, invoices, and payslips.
1. Tracked Attachments as a Default Setting
Upon request, our Support team can set tracked attachments as a default on your transactional emails. This means that all attachments you send via transactional email will be converted to tracked attachments.
Alternatively, a file size limit can be set on your account. If, for example this limit is set to 5MB, any attachments bigger than this will be converted into a tracked attachment. Please note that you can override these default settings via a customised API call (see below).
2. Customising Tracked Attachments via API
You can activate or deactivate tracked attachments via an API call (see more info here). Under attachments in the API code, you’ll find additional options. Change the track value to “true” to activate tracked attachments, and “false” to switch it off.