Import Progress
You can use this request to check the progress of your import.
Subscription Forms
The easiest way to grow your database is to have a subscription form on your website or at the point of sale, inviting visitors to sign up for your mailing list.
How do I handle unsubscribes?
It’s not necessary for you to manually update or delete contacts who unsubscribe from your mailing list.
Import Results
You can use this request to get the results of an import once it is complete.
How do I personalise my messages?
You can personalise your messages according to any information imported into the system. A common personalisation is by contact name, like “Dear John”.
List the Lists a Contact is Subscribed to
This request will return a subset of all the lists a contact is subscribed to. You can include the page, count, order, direction, and filter variables to affect the list you receive.
How do I remove bounced contacts?
It is possible to delete bounced contacts, but we don’t recommend it. Why? Because if you delete bounced contacts, you risk accidentally re-importing them as subscribers at a later stage and sending emails to previously confirmed undeliverable addresses.
Update the Specified Contact
You can use this request to update a contact’s details. Use the contact’s ID to specify which contact to update, and enter the properties to update in an array.
How do I search for a specific contact?
To search for a specific contact, hover over the Database Management icon (person with a cog) in the platform navigation and click Manage Contacts.
Import Contacts via SFTP
You can use this request to import contacts via an FTP client.