This trigger fires an action when a contact clicks a link in an email or SMS. It’s a highly adaptable trigger because you can specify the message, as well as the exact link within that message that you want it to trigger from.
To add a link click trigger event:
- Select the Link Clicks button from the Choose Trigger modal.
- When the trigger configuration modal opens, select whether you would like to trigger your specified action on one of the following options:
- All Links (New and Existing): This option allows you to trigger the specified action on all the links in your messages, both new and existing. To control under which circumstances the action will be triggered, select the Add additional criteria to filter contacts radio button to set filtering on this global trigger.