No, if you copy and paste an image into your email it won’t display when you send the message to your subscribers.

Does the Platform’s SMS Functionality Support Two-Way Communication? Yes, it does. But only in certain countries. Here is the table of countries that support two-way comms. Note about Botswana: Two-way communication is currently not working on the Mascom network, but works across the [...]

Sending a test email to yourself is the closest measure of accuracy to test rendering, but even so, it’s not 100% guaranteed.

Why am I seeing question marks in my email copy? When you copy text from Microsoft Word, it often copies formatting code with it. This can impact the text you see in your email, often by changing characters, like apostrophes, to question marks. [...]

Documents can be inserted as attachments during message composition. Click the Attachments tab to upload your file.

Emails can’t be created directly from a PDF. You will need to compose your email using one of our templates or by converting your PDF into HTML. This can be done by a graphic designer.

Most mail servers implement spam filters to ensure that unsolicited emails do not get through. Spam filters read your emails and look for common elements associated with Spam.

An email bounce is a notice from the receiving ISP or domain that the email you attempted to send hasn’t been delivered.

There are two ways of inserting HTML code for templates. If you’re using the template as a once-off, you can upload it in the editing panel using our Classic composition method.

Yes, attachments and images in the email as well as the overall size of the email itself are subject to a limit.